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人才招聘

豪瑞印度尼西亚工厂招聘公告

2015-08-1414941次
豪瑞印度尼西亚工厂招聘公告
                                                                                                                                       华股HR招2015-023 号
    根据豪瑞印度尼西亚企业的需要,现面向集团内部招聘大客户管理岗位人员,欢迎符合岗位要求人员踊跃报名应聘!

一、招聘岗位、任职条件及人数:岗位:大客户经理
人数:1


Function职能

Key Account Management 大客户管理

Department部门

National Sales全国销售部

Location工作地点

PT Holcim Beton, a subsidiary of Holcim Indonesia PT Holcim Beton,印度尼西亚子企业

 
Job Title (according to contract)职位名称 KAM Executive – Chinese Accounts 大客户管理专员(中国客户)
Grade级别 TBD待定
 
Reporting to汇报线上级 National Sales Manager 全国销售经理
Subordinating Direct Reports 下属 None 无
 
Development potential 发展潜力
(functional, individual)
(optional)
Key Account Manager, Sales Manager RMX, Sales Manager AGG
大客户经理,混凝土销售经理,骨料销售经理
 
Overall target of the position职位整体目标
  • To engage with senior management of customers (mainly Chinese owners and contractors) to proactively retain and develop existing customer relationships进行高级客户管理,积极维护并发展客户关系(主要是中国业主或者承包商)
  • Grow income from a portfolio of the identified Key Accounts, and also to develop and grow new key account relationships通过对大客户资源整合管理来增加收入,开发新的大客户。
  • Manage a customer portfolio in order to maximize the long-term mutual value of the relationship for both Holcim and client通过大客户管理以实现Holcim和客户长期利益最大化
 
Main Tasks & Responsibilities主要工作职责
  • Accountable for ensuring the health and safety of oneself and colleagues by complying with the Company policies, procedures, guidelines, rules and regulations of Occupational Health and Safety at work 确保自身与同事的健康与安全,工作中遵守企业的职业健康安全流程及规定
  • Plans and schedules visits to existing accounts in assigned territory per timeframe set by the department根据部门时间表和区域分配,计划安排拜访客户
  • Suggests products for account to order, and facilitates problems to be corrected向客户推荐产品并帮助解决客户遇到的问题
  • Establishes and maintains rapport with accounts in order to continue a positive business relationship for the department. Develop and maintain strong relationship with customer, including results from NPS建立并维护良好的客户关系,为客户净推荐值结果负责
  • Prepares action plans and schedules to identify specific targets and to project number of contacts to be made确定目标及要完成的项目并为之准备行动计划
  • Follows up on new leads and referrals resulting from field activity关注相关领域动态
  • Attends when required pre pour meetings and job site pours参与相关会议
  • Involved in planning, forecasting and budgeting参与相关的计划制定,市场预测及预算编制
  • Product presentation and recommendation for project requirements根据项目要求进行产品展示和推荐
  • Maintains accurate forecasting in SFDC and market data of their area of responsibility.确保准确的SFDC预测和所负责区域的市场数据
  • Keeps updated salesforce database with contacts 根据合同持续更新客户管理数据库
  • Does creation of reports and analysis on a timely basis及时做好汇报及分析
  • Provides job quotes to customer on time for bid and follow up on results / outcome, do so based on sales leads and market intelligence及时为客户报价并跟进结果
  • Update sales leads and market intelligence within sales force.通过销售队伍更新市场情报和潜在客户信息
  • Promptly addresses and resolves customer service inquiries, requests and complaints满足客户需求并解决客户投诉
  • Team up with QC when needed to resolve customer complaints与质量部门合作以处理客户投诉
 
Requirements 任职要求


Criteria标准 Aspect项目 Description描述
 
Profile / Qualification
 
Preferred education教育 Bachelor’s Degree  学士学位
Academic degree Bachelor’s
Additional education附加信息 Technical knowledge and product testing certification技术和产品检测认证
Further training  
Professional experience (required)工作经验
  • 3 to 5 years of sales experience 3-5年销售工作经验
  • 1 to 2 years of managing key accounts 1-2年大客户管理经验
  • Experience in construction 建筑行业经验
  • Building materials experience  建材行业经验
  • Knowledge of market/ customers 市场/客户管理经验
Additional experience (optional)  
Knowledge of the branch  
Computer Skills 计算机技能 Essential: 微软 Office, 谷歌 基础:熟练运用办公App/google
Desirable: Qlickview, SalesForce.com能运用Qlickview, SalesForce.com 更佳
Languages语言能力 English英语 Working Knowledge 工作语言
Mandarin (verbal and written)普通话 Essential必要的
Mobility流动性 Extensive local travel当地大范围的出差
Required abilities related to Account Manager profile (equivalent Salesassement.com)
客户经理需要的相关能力
This role require an above average set of skills including specifically the ability to do the following:该职位需要较高的技能以处理如下事情:
  • Quickly gain an understanding of a client account, whether existing or new, identifying the way they work, what they expect from the company and, what opportunities exist in the client for the company’s offerings. 快速了解现有和新的客户情况,确定客户工作方式,客户需求和企业可提供给客户的服务。
  • Align the company’s KPIs against the client’s expectations and needs and develop a structured account plan to achieve all goals and targets 将客户需求与KPI相结合以达到业绩指标
  • Establish close relationships with client stakeholders and own company stakeholders, communicating goals, objectives and timelines clearly 与利益相关方建立紧密的联系,清晰阐述沟通目的,目标和时间计划
  • Proactively seek to grow business within each client, whether existing or new, for mutual benefit主动寻求与现有或者新客户发展互惠互利的业务。
  • Manage expectations of all stakeholders using highly developed communication, listening, questioning and reporting skills
  • 运用熟练的沟通、汇报技能满足利益相关方的要求
  • Be able to analyze results, explain variances and update account plans, in accordance with changing conditions found at any time在及时变化的环境中,能较好的分析和解决问题
  • Develop and manage project and sales plans to exceed all targets, whilst concurrently improving customer satisfaction优化管理项目和销售计划达到超越目标的预期,同时提高客户满意度
  • Deal with all aspects of campaigns and campaign management, maximizing their impact and optimizing the results??
  • 开展各方面的宣传推广和商业活动管理,最大限度地发挥其影响和优化的结果的能力
 
三、工作地点:豪瑞印度尼西亚工厂

四、报名程序:
1、应聘人员将个人简历发送至hxzp_hr@huaxincem.com。无论是否通知面试,应聘者的资料不予退还。
2、初审合格后,企业即通知应聘者参加面试。
3、报名截止日期为2015年8月31日。

五、联系方式
联系人   :史文博
联系电话  :027-87806060转680220
电子邮件  :hxzp_hr@huaxincem.com
通讯地址  :湖北省武汉市光谷大道特1号国际企业中心5号楼 
邮    编  :430073
 
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